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Customer Ratings & Reviews for J. Barnes & Company

5 Reviews | Leave a Review
Great group of people and exceptional customer service.

WOW!!! What a great experience dealing with Jack Barnes. After trying various companies through the years as a retiree including the one suggested by AARP (who BTW raised my quote by $20 a month within the first year) I got nothing but a raise in quotes for each 6 month period. Jack found me a quote I could live with AND locked me into it. Thank goodness for the notice in the mail I almost overlooked for Erie Insurance referring me to Jackson Barnes. He was succinct, straight forward and a pleasure to work with making the entire process quick and Easy. Thanks Jack!!

Awesome service and great rates. I recently purchased a new home and they coordinated with my lender behind the scenes to get the property insured timely and seamlessly. I would recommend their service to any individual or organization.

I had been insuring my business through a friend since I opened over fifteen years ago and thought that all companies were the same. I allowed J. Barnes & Company to come in and give me a quote. Tim showed me coverages that I did not even know existed that fit my needs, and saved fifteen percent. 

We have said several problems with this company and I would not recommend them to anyone. We recently cancelled our renters insurance because we purchased a home and they cancelled our auto policy as well without our knowledge. Once we had it reinstated we continued to have problems as far as billing and reaming balances. We also had a medical policy with them that they did not set up on autopay, as we had requested, and due to lack of payment the policy was cancelled and my fiance was without health insurance for several months.

J. Barnes & Company received a rating of 4.2 out of 5 based on 5 reviews on